Thank you very much for placing your order and your review.
How incredibly annoying to read that you did not receive your order. This is obviously not the intention and not the service we want to provide.
I have checked it and unfortunately something went wrong during shipping and your package got lost. We have refunded the purchase amount to you last Thursday and you can expect it on your account within a few working days.
If you have any further questions, please send an e-mail to wecare@tisento-milano.com.
Once again our apologies and we wish you a pleasant day!
Kind regards,
TI SENTO